Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. You can find out more about lawful bases on the ICO Website.
Our lawful bases for the collection and use of your data:
We collect information about you, directly from you, when you fill in a contact form on our website or contact us directly. We only collect information about you which is relevant to the business needs, in order to fulfil your request or to provide services and goods.
The information we collect about you may include your name, address, email address, phone number, IP address, location, company name, sex, age, as well as any additional information you supply voluntarily.
We may use and collect your personal information for the following purposes:
-
To deal with your request or enquiry;
-
To carry out any obligations arising from any contracts entered into between you and us
-
To provide ongoing customer support and after-sales service;
-
To keep your records up-to-date.
We will never pass your information on to a third party or use it for any purpose other than what it was originally collected and authorised for, without your prior consent.
How long we keep information:
We will only keep it for as long as it is reasonably required for the purpose(s) for which it was submitted.
If you have purchased anything from us, we are legally required to keep your basic personal data (name, address and contact details) for six years.
Lawful bases and data protection rights:
· You have the right to ask us for copies of your personal information
· You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete
· You have the right to ask us to delete your personal information
· You have the right to ask us to limit how we can use your personal information
· You have the right to object to the processing of your personal data
· When we use consent as our lawful basis you have the right to withdraw your consent at any time
You can request the above by emailing kerry@office-ops.co.uk or writing to: The Data Protection Officer, 2 Woodcock Estate, Lostock Hall, Preston, PR5 5XT.
If you make a request, we must respond to you without undue delay and in any event within one month.
If you have any concerns about the use of your personal data, you can make a complaint to us by emailing kerry@office-ops.co.uk or writing to: The Data Protection Officer, 2 Woodcock Estate, Lostock Hall, Preston, PR5 5XT.
If you remain unhappy you can also complain to the ICO: Website: https://www.ico.org.uk/make-a-complaint
Changes to our privacy policy
From time to time, we may update our privacy policy to reflect new or updated privacy practices. A copy of the latest policy will be placed on our Privacy Policy webpage. You are encouraged to periodically review this page for any changes. This Privacy Policy was last updated on 21 August 2024.